How much is shipping?
Shipping cost varies from one destination to another destination.Orders are processed and shipped Monday – Friday. A shipping confirmation email will be sent to you once your order has shipped.
When can I expect to receive my order?
Orders are shipped within 24 hrs and expected delivery time is 5 - 7 business days. Please email firstname.lastname@example.org with any questions.
Do you ship internationally?
Yes! We ship anywhere in the world! International shipping is available.
Do you deliver in Addis Ababa?
Yes! We have partnered with WeDeliver so that our esteemed customers in Addis Ababa can order and get our products.
Can I cancel my order?
In an effort to get our products to customers as quickly as possible, your order cannot be canceled or modified once it is placed. But please contact us at email@example.com immediately for us to take the possible measures to cancel your order/s.
What is your return/exchange policy?
At Store251 we are not 100% satisfied until you are.
Return Policy: We will gladly accept returns if your product is defective, or if you are unsatisfied, for up to 30 days after your purchase. We will only accept items that have not been used, worn, or washed. Please return your purchased products to the address below, with a copy of the original invoice and a reason for your return.
Exchange Policy: If your order was incorrectly fulfilled or flawed in any way, please contact us at firstname.lastname@example.org and let us know. Exchanges will be accepted up to 30 days of purchase. Once your item is received & processed, we will ship your new item. Please return your product with the original invoice and the reason for your exchange to the address below. If your product is satisfactory, but you desire to exchange for a different item, you will need to specify what you would like instead and include $35 shipping and handling. Please check www.store251.com to see if the item you wish to exchange for is in stock. Also, please make sure your shipping address is clearly indicated.
Thank you for shopping with us:)
Tonjolie Trading Plc